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Help & Support Center
Select a topic below to find detailed answers about the Tunza platform.
Bid Payments
How to make payment using the SRM Portal
Supplier Prequalification
Documentation Section of your application as a Supplier
Supplier Prequalification
How to respond to the questionnaire section as a Supplier
Supplier Prequalification
How to sign in and select the project part 2 as a supplier
Account & Profile Management
How to sign in as a supplier and select the project part 1
Getting Started
How to create a supplier account in the SRM Portal
Getting Started
Is there training or support for administrators and users?
Technical Support
How do I manage roles and permissions? (Buyer Interface)
Yes, SRMHub allows configuration of workflows, document templates, evaluation criteria, and other settings to align with each buyer’s processes.
How is data security handled?
Can SRMHub integrate with existing ERP, accounting, or procurement systems?
Can evaluators score bids within SRMHub?
How are supplier responses collected and tracked?
Can I restrict which suppliers see a tender? (Buyer Interface)
How does SRMHub support creating tenders or RFPs? (Buyer Interface)
Is there a portal for suppliers?
Can suppliers update their information later?
What criteria are evaluated during pre-qualification?
How do suppliers join or register on SRMHub?
How does SRMHub help reduce manual work?
Who is SRMHub designed for?
What is SRMHub?